Three Years of Bus Service Changes

This post simply describes the bus service changes that have occurred in my senate district over the past three years. A follow-on post puts the changes in the context of the MBTA’s larger service planning challenges. Sources for all statistics are provided in this spreadsheet.

Of the 28 bus routes serving my senate district, the five routes below experienced cuts of over 20% in total trip volume. Service changes for each of these routes are detailed in the Detail for District Routes that Lost Service section. All other routes experienced modest cuts or modest increases as detailed in the Additional District Data section.

RouteNameOctober Trips
2019
October Trips
2022
October Trip Cut
2019 to 2022
55Jersey Street & Queensberry Street – Copley Station*1740532-69%
71Watertown Square – Harvard Station55484381-21%
73Waverley Square – Harvard Station62514221-32%
504/502Watertown Yard – Federal Street & Franklin Street28571791-37%
501/503Brighton Center – Federal Street & Franklin Street19511367-30%
554Waverley Square – Newton Corner560240-57%
Note: Trip Count from first four weeks of October
* 55 Bus ran to Park Street before COVID service cuts

Detail for District Routes that Lost Service

55: Jersey Street & Queensberry Street – Copley or Tremont Street

The 55 bus has two route variants: Fenway to Copley Square and Fenway to downtown (Tremont St). Pre-COVID, the longer downtown route ran all day and into the early evening, while the shorter Copley route ran in the late evening and on weekends. Early in the pandemic, in the Spring of 2020, the longer downtown variant was eliminated, while preserving the combined total trip count by shifting day and evening service to the shorter Copley route. The Copley route connects to the Green Line for those heading further downtown. While connecting downtown service was preserved in the Spring of 2020, ridership nonetheless collapsed and stayed low into the Fall of 2020. The 55 route was eliminated during a period covering Spring 2021. After considerable outcry, midday and weekend runs were restored at roughly pre-COVID levels on the Copley Route in the Fall of 2021. The charts below group both route variants together.

Route VariantBefore 3/2020Spring 2020 to Fall 2020Spring 2021Fall 2021 Onward
Fenway (Queensberry Street) to CopleyEvening, Late Evening, WeekendsEarly AM to Late Evening, WeekendsNoneMid Day, Weekends
Fenway (Queensberry Street) to Downtown (Tremont Street)Early AM to EveningNoneNoneNone

55 Bus Weekday Inbound Trip Counts by Season and Time Period (Combining Route Variants)

55 Bus Weekday Inbound Ridership by Season and Time Period (combining route variants)

55 Bus Weekday Inbound Maximum Loading by Season and Time Period (Average at most heavily loaded stop for any variant running in time period)

55 Bus On Time Performance Rate — Month of October

71: Watertown Square – Harvard Station

The 71 bus experienced continued service at a reduced level through the pandemic. Ridership nonetheless collapsed and did not swiftly recover. As of the Fall of 2021, AM peak ridership was 29% of pre-COVID AM peak ridership. Additional service reductions were imposed that continued into the Winter of 2023. It will be interesting to see the ridership levels as of Fall 2022 when those become available. Note that the file documentation indicates that some trips (and ridership) may be missing on this route for Spring 2021.

71 Bus Weekday Inbound Trip Counts by Season and Time Period

71 Bus Weekday Inbound Ridership by Season and Time Period

71 Bus Weekday Inbound Maximum Loading by Season and Time Period (Average at most heavily loaded stop)

71 Bus On Time Performance Rate — Month of October

73: Waverley Square – Harvard Station

Like the 71 bus, the 73 bus experienced continued service at a reduced level through the pandemic. Ridership nonetheless collapsed and did not swiftly recover. As of the Fall of 2021, AM peak ridership was 33% of pre-COVID AM peak ridership. Additional service reductions were imposed that continued into the Winter of 2023. It will be interesting to see the ridership levels as of Fall 2022 when those become available. Note that the file documentation indicates that some trips (and ridership) may be missing on this route for Spring 2021.

73 Bus Weekday Inbound Trip Counts by Season and Time Period

73 Bus Weekday Inbound Ridership by Season and Time Period

73 Bus Weekday Inbound Maximum Loading by Season and Time Period

73 Bus On Time Performance Rate — Month of October

504/502: Watertown Yard – Federal Street & Franklin Street

The 504 runs from Watertown Square to downtown via the turnpike. The 502 ran from Watertown Square to Copley via the turnpike. Early in the pandemic, in Spring 2020, the routes were combined — the 504 now gets off the pike at Copley and then continues downtown. The total weekday trip count for two routes had already been trimmed by 11% in Fall 2019, generating an increase in peak load in that season. The total trip count was further trimmed by another 37% when the routes were combined in the Spring of 2020. Morning peak ridership collapsed by 97% during the early spring of 2020 and was still 80% below pre-COVID levels if the Fall of 2021.

504/502 Bus Weekday Inbound Trip Counts by Season and Time Period

504/502 Bus Weekday Inbound Ridership by Season and Time Period

504/502 Bus Weekday Inbound Maximum Loading by Season and Time Period

504/502 Bus On Time Performance Rate — Month of October

501/503: Brighton Center – Federal Street & Franklin Street

The 501 runs from Brighton to downtown via the turnpike. The 503 ran from Brighton to Copley via the turnpike. Early in the pandemic, in Spring 2020, the routes were combined — the 501 now gets off the pike at Copley and then continues downtown. The total weekday trip count for two routes had already been trimmed by 9% in Fall 2019, generating an increase in peak load in that season. The total trip count was further trimmed by another 71% when the routes were combined in the Spring of 2020. Morning peak ridership collapsed by 98% during the early spring of 2020 and was still 74% below pre-COVID levels if the Fall of 2021.

501/503 Bus Weekday Inbound Trip Counts by Season and Time Period

501/503 Bus Weekday Inbound Ridership by Season and Time Period

501/503 Bus Weekday Inbound Maximum Loading by Season and Time Period

501/503 Bus On Time Performance Rate — Month of October

554: Waverley Square – Newton Corner

The 554 does a long looping route starting in Waverley Square and running out into Waltham, down into West Newton, and back into Newton Corner. The already sparse service was completely eliminated in the spring of 2020 and restored at less than half its previous level in the Fall of 2020. Ridership remained very low in the Fall of 2021. The Winter 2023 schedule has 554 service combined with 553 service. The trip count shown immediately below for Winter 2023 includes only those runs of the 553/554 which originate in Waverley Square.

554 Bus Weekday Inbound Trip Counts by Season and Time Period (No Service in Spring 2020)

554 Bus Weekday Inbound Ridership by Season and Time Period (No Service in Spring 2020)

554 Bus Weekday Inbound Maximum Loading by Season and Time Period (No Service in Spring 2020)

554 Bus On Time Performance Rate — Month of October

Additional District Data

Buses Serving my Senate District

The Suffolk and Middlesex district is served by the 28 buses shown below. The list shows some routes that were consolidated into others post-COVID.

Route Route Name with Link to Schedule
1Harvard Square – Nubian Station
8Harbor Point – Kenmore Station
19Fields Corner Station – Kenmore or Ruggles Station
39Forest Hills Station – Back Bay Station
47Central Square Cambridge – Broadway Station
55Jersey Street & Queensberry Street – Copley Station
57/57AWatertown Yard – Kenmore Station
59Needham Junction – Watertown Square
60Chestnut Hill – Kenmore Station
64Oak Square – University Park or Kendall/MIT Station
65Brighton Center – Kenmore Station
66Harvard Square – Nubian Station
70/70AMarket Place Drive or Waltham Center – University Park
71Watertown Square – Harvard Station
73Waverley Square – Harvard Station
72Old 72 (consolidated into 74/75)
7275Old 72 (consolidated into 74/75)
74Belmont Center – Harvard via Concord Avenue
75Belmont Center – Harvard via Huron Avenue
78Arlmont Village – Harvard Station
86Sullivan Square Station – Reservoir Station
503Brighton Center – Copley (consolidated into 501)
501Brighton Center – Federal Street & Franklin Street
502Watertown Yard -Copley (consolidated into 504)
504Watertown Yard – Federal Street & Franklin Street
554Waverley Square – Newton Corner
CT3Beth Israel Deaconess Hospital – Andrew Station
CT2Sullivan Square Station – Ruggles Station
Counts are for first four weeks of October

Bus Trip Count Changes in my Senate District

The chart below shows the number of bus trips offered by the MBTA in the first four weeks of October in each of the last four years. Note: This trip count is derived from the bus departures file and runs about four percentage points below a corresponding Fall trip count built up from the ridership file. This file may be more accurate in that the ridership file may include dropped trips. It is also possible that it is low because, according to the trip file documentation “Due to data collection issues, data is not guaranteed to be complete for any stop or date.”

Trips in first four weeks of October (counting a round trip as two trips)

RouteOctober 2019October 2020October 2021October 20222022 change from 2019
016525657767356262-4%
0819831933194319910%
191270121212841261-1%
39 5822615957245589-4%
4726622677265426871%
5517401160512532-69%
57/57A64377198645464891%
591116921956956-14%
601828158816881687-8%
641472134613911408-4%
65155617121847183918%
6656236015611861149%
70/70A3100403641753994-1%
715548555845334381-21%
736251584144014221-32%
72/74/753947378337883788-4%
7815881647170017007%
8626222952275627425%
501/5031951155214731367-30%
504/5022857206219081791-37%
554560230240240-57%
CT31180111811801140-3%
CT21040841857860-17%
System-Wide68678675846431763039-8%

MBTA Service Time Period Definitions for Reference

These service period definitions are used by the MBTA for scheduling and are incorporated in the trip-count, ridership, and loading charts in the route detail above.

Day TypePeriod_IDPeriod NameStartEnd
weekdaytime_period_01VERY_EARLY_MORNING3:00:005:59:59
weekdaytime_period_02EARLY_AM6:00:006:59:59
weekdaytime_period_03AM_PEAK7:00:008:59:59
weekdaytime_period_04MIDDAY_BASE9:00:0013:29:59
weekdaytime_period_05MIDDAY_SCHOOL13:30:0015:59:59
weekdaytime_period_06PM_PEAK16:00:0018:29:59
weekdaytime_period_07EVENING18:30:0021:59:59
weekdaytime_period_08LATE_EVENING22:00:0023:59:59
weekdaytime_period_09NIGHT24:00:002:59:59
saturdaytime_period_10OFF_PEAK3:00:002:59:59
sundaytime_period_11OFF_PEAK3:00:002:59:59
Source: MBTA Open Data Portal

MBTA Season Definitions for Reference

These rating period definitions are used by the MBTA for analysis and scheduling and are incorporated in the trip-count, ridership, and loading charts in the route detail above.

SeasonStartEnd
Fall 20162016/09/032016/12/30
Fall 20172017/09/032017/12/30
Fall 20182018/09/022018/12/22
Fall 20192019/09/012019/12/21
Early Spring 20202020/03/212020/05/03
Late Spring 20202020/05/042020/06/20
Fall 20202020/08/302020/12/19
Spring 20212021/03/142021/06/19
Fall 20212021/08/292021/12/18
Source: MBTA Open Data Portal

Published by Will Brownsberger

Will Brownsberger is State Senator from the Second Suffolk and Middlesex District.