Back-to-School Hotline For Boston Public Schools

 Senator Brownsberger’s office received the press release below from the Boston Mayor’s Office. 

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For Immediate Release                                                      Contact:
  Monday, August 19, 2013                                   Lee McGuire | 617.635.9265
                                                                            [email protected]

Boston Public Schools back-to-school hotline up and running
Multi-lingual operators at 617-635-9046 have answered 880 calls on first three days

BOSTON – Boston Public Schools (BPS) Interim Superintendent John McDonough announced Tuesday that the back-to-school hotline (617-635-9046) is up and running. Operators have fielded 880 calls since the launch on Thursday. Multi-lingual operators are trained and ready to answer a wide variety of questions from parents and students.
 
“We are making an intentional effort to ensure we are a more customer-friendly organization,” said McDonough. “As the first day of school quickly approaches we know our families have many questions. We hope they will take advantage of the well-trained and knowledgeable staff who are ready to answer their calls.”
 
The hotline is open Monday through Friday from 8:30am – 5:00pm. Beginning the first day of school (Wednesday, September 4) the hotline will expand its operating hours to 8:00am – 6:00pm. The hotline will remain available through September 13.

The first day of school for students in Grades 1-12 is Wednesday, September 4. Kindergartners begin school on Monday, September 9.
 
Families can find back-to-school information at www.bostonpublicschools.org.
 

The Boston Public Schools, the birthplace of public education in the United States,
serves more than 57,000 pre-kindergarten through grade 12 students in 127 schools.

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Anne Johnson Landry
Committee Counsel and Policy Advisor
Office of State Senator William N. Brownsberger

Published by Anne Johnson Landry

Anne works as Committee Counsel and Policy Advisor to Senator Brownsberger.